Return & Exchange

We want you to love your jewelry, but if you are not fully satisfied:

  • Returns: Accepted within 7 days of delivery only if the product is unused, unworn, and in original packaging.

  • Exchanges: Allowed within 7 days, subject to stock availability.

  • Non-returnable items: Customized pieces, sale items, and earrings (for hygiene reasons).

  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.

  • Refunds will be processed via the original payment method within 7–14 working days after inspection.